— Privacy Policy

Privacy Policy

At allhs.com, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience.

What information do we collect? How do we use it?

  1. When you place an order, we need to know your name, e-mail address, mailing address, shipping address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
  2. When you sign up for one of our catalog subscription, we only need an e-mail address, which we use to send the information you request.
  3. When you enter a contest or other promotional events, we ask for your name, address, and e-mail address in order to administer the contest and notify winners.
  4. We personalize your shopping experience by using your purchases to shape our recommendations about the merchandise that might be of interest to you. We also keep track of customer traffic patterns and site visits to help improve our web store.
  5. We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new allhs.com services, and special offers we think you’ll find valuable. If you would rather not receive this information, visit the contact us page to change your preferences. Make sure to change your preferences for each account or e-mail address you have left with us.

How does All Home Supply protect customer information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about “cookies”?

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies enable us to provide shopping features and to store items in your shopping cart between visits. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that.

Will allhs.com disclose the information it collects to outside parties?

allhs.com does not sell, trade, or rent your personal information to outside parties. We do share some customer information with our trusted partners for transactions that begin at a partner site. These are trusted parties who will not sell your information to outside sources.

Also, allhs.com may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at allhs.com possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to allhs.com . If you don’t want to receive any e-mail from us, visit the contact us page and send us a request to stop circulation to your e-mail address.

Your consent: By using our web site, you give consent to the collection and use of this information by allhs.com Any changes to our privacy policy, will be posted on this page as to keep you informed what info we collect, how we use it, and under what circumstances we disclose it.

Return Policy:

All Home Supply will exchange/ refund all product that still remains unopened and strapped in the box. No opened boxes shall be permitted to be exchanged or refunded.

We will refund product pending, the boxes have not been mistreated in any way, and that the wood has not been exposed to severe humidity changes. There is a 20% overstock fee which we charge on all orders that did not contain defective material.

We will only refund product that is a normal stocking item that we sell. Any item bought on sale or special may not be allowed for exchange. Every product on this website is a normal stocking item from All Home Supply Inc.

A two week (14 day including weekends and holiday) deadline on returned flooring apples on all orders from the time that the order was received by the customer.